Frequently Asked Questions

  • TTSD COVID-19 Update: Closure Response FAQ

    Posted by Site Master on 3/23/2020

    Updated March 23, 2020

     BASIC NEEDS/ RESOURCES

    • How do I access food and other basic needs?  

     School meal sites are suspended during spring break. If you or someone you know is in need of food support please visit our local food resources page for organizations currently serving the Tigard-Tualatin community.

    Breakfast and lunch grab-and-go meal service will resume the week of March 30th from 10:30 AM to 12:30 PM at Tualatin and Metzger Elementary Schools. Meal service is available for all TTSD students Pre-K to 12th grade. No dining will be available inside the school.

    Please watch for future announcements regarding the potential of additional district food sites. 

    211 Information Line

    The 211Info line is a statewide resource to navigate families to needed resources. In partnership with the Oregon Health Authority (OHA), 211Info has activated a statewide call center where people can call to receive current information about COVID-19.

    Please visit the District Family Resource Page for more options: Family Resource Center. You may also call 503.603.1585.

    Please also visit the Packed with Pride website to learn more about a wonderful community movement led by TTSD Board members, the TTSD Teachers Association (TTEA), the Foundation for Tigard Tualatin Schools, and the TTSD Student Union, created to benefit the students and families of TTSD. 

    • How do I help my family manage anxiety at this time?  

     The unprecedented events occurring at this time can be upsetting and dysregulating.  Previous and current life stressors can have an additional impact. We encourage you to pay attention to how you are feeling and take steps to regulate stress.  You can use our attached Family Stress Continuum and Family Strategies for Stress guides which are adapted from leading child traumatologist, Dr. Bruce Perry.  These guides have useful information about navigating stress and useful links for available resources.  If students need emotional support, you can refer them to the Oregon Youth Line at https://oregonyouthline.org/.  You can also refer them to trauma-informed school specialist Alfonso Ramírez at aramirez@ttsd.k12.or.us. 

     If you want to access immediate support, you can contact:  The Washington County Crisis Line 503-291-9111.

    • How should I explain COVID-19 to my children? 

     Please take a minute to review The National Associate of School Psychologist’s resource for families and teachers about talking to children: 

    Talking to Children about COVID 19

     INSTRUCTION

    • Why isn’t TTSD providing online instruction yet?

     In order for school districts to provide online instruction for academic credit, federal laws require a structure for the equitable delivery of instruction that is fully accessible to all of our students, including those with disabilities, emerging bilinguals and those navigating poverty. Specifically, we must ensure:

    • Access to learning, educators and required materials
    • Differentiation and one-on-one support for students who need it
    • Content meets Oregon state standards
    • Students with disabilities are provided specially designed instruction and related services
    • Emerging bilinguals receive access and language instruction
    • Talented & Gifted students receive differentiated learning
    • Equal student access to assessments associated with dual credit instruction
    • Training for staff, students and families about online expectations 
    • Attendance is tracked and reported for students and staff
    • Secure protection of student information
    • Access to school meals and counseling services

    Relative to “distance and online learning,” the Oregon Department of Education (ODE) states “At this time, Oregon does not have the statewide capacity, infrastructure or expertise to equitably move to online learning in the event of prolonged school closures. ODE does not expect districts to transition to online learning as schools close for health and safety reasons. Should districts opt for providing online learning, ODE has a responsibility to ensure all students are served appropriately.”

    Superintendents from districts across the state are continuing to meet with ODE to responsibly plan for the ongoing education of our children during this unprecedented time. We will continue to release the most up-to-date information and resources as they are made available. 

    • If TTSD cannot provide instruction, how are students receiving “supplemental education and learning support to students to the extent practical through independent study and other appropriate options”  as outlined in the executive order? 

     To meet the Governor’s Executive Order, we have organized At Home Learning Resources by grade level. Those resources are located here. Beginning March 30th, Teachers and specialists will be checking in with students weekly following the regularly scheduled spring break. During these check-ins, teachers will be answering any questions and gathering information on any barriers that may exist for families to fully engage in these resources. 

     Additionally, teachers will connect their school counselors and school psychologists with families who may need assistance with resources or additional social-emotional support. This effort will be coordinated by your school principal. You are welcome to reach out to your student’s teacher, counselor or principal at any time beginning Monday, March 30, 2020. 

    • I don’t have access to WiFi. What is available for my student?

     There are a variety of options for Internet access at this time. Resources for families can be found HERE & HERE.  If you do not qualify for Comcast’s Internet Essentials, have a cell phone to use as a hotspot with extended data from your carrier, or cannot access one of the free Xfinity Wifi locations (MAP), TTSD staff (teachers, IT, school staff) will be reaching out to families to connect them with TTSD hotspots to checkout beginning Monday, March 30th. 

    • My student doesn’t have their device at home. Can we pick it up from the school?

     If your child is in grades 6-12, they should have their device at home.  If they do not, please contact the IT Help Desk at 503-431-4051 to arrange a pickup (only 30 devices remain across all TTSD secondary schools).

     Yes, we are developing a schedule to have curbside pick-up AT your child’s elementary school the week of March 30th. 

    • How will this impact seniors and graduation?

     Seniors are the top priority for public school districts across the country and state education leaders are convening with superintendents non-stop on this issue. We anticipate news from ODE tomorrow, Tuesday, March 24th, with guidance for students and parents relative to credits, testing, and graduation. 

     Beginning the week of March 30th, school staff will be reaching out to seniors to communicate next steps regarding the new requirements, answer questions and get them ready for graduation. 

    • How will this impact my student receiving credits towards graduation and post-secondary plans?

     As mentioned above, we anticipate news tomorrow on how these issues will be addressed for 9-11th grades.  

    • How will this impact my student receiving dual credit?

    We anticipate more information on this tomorrow, March 24.

    • How does this impact my student’s IB courses?

    Today, Monday, March 23rd, the International Baccalaureate (IB) Organization officially announced that May 2020 examinations as scheduled between April 30 and May 22, 2020, for Diploma Programme and Career-related Programme candidates are canceled due to the COVID-19 pandemic.

    They stated, "As an organization, it is critical for the IB to ensure that the options it provides its global community of IB World Schools are based on compassion and fairness for the difficult circumstances that its students and educators are experiencing. As a result, based on considerable advice from stakeholders across the globe, including schools, students, universities and official bodies, the IB has determined what it believes to be the most responsible and ethical way forward."

    Students will still be able to earn their IB Diploma or Course Certificate based on "student's coursework and the established assessment expertise, rigor and quality control already built into the programs."

    We recognize this raises many questions for you; the IB organization is consistently updating a FAQ page, and students will also be receiving direct communication from your school's IB coordinator and teachers regarding project completion and any support needed beginning Monday, March 30th. 

    SCHOOL CALENDAR

    • Will the closure days affect the end of the school year?  

    At this time, we have not determined if the extra closure days well affect the end of the 2019-2020 school year.  We will keep you updated as decisions are made.   

    As always, if you have any questions for TTSD’s instruction team, please do not hesitate to reach out to your school’s principal or the administrators below:

    Assistant Superintendent Lisa McCall (PreK-5th): lmccall@ttsd.k12.or.us 

    Director of Student Services, Carol Kinch (Middle School, SPED): ckinch@ttsd.k12.or.us 

    Director of Secondary Education, Amber Fields (High School): afields@ttsd.k12.or.us 

    Director of Teaching & Learning, Todd Robson: trobson@ttsd.k12.or.us 

    Director of Technology, Susan Barnard: sbarnard@ttsd.k12.or.us 

    FOR MORE INFORMATION VISIT THE OREGON DEPARTMENT OF EDUCATION FAQ

    Comments (-1)
  • Updated March 20 Frequently Asked Questions

    Posted by Site Master on 3/20/2020

    How do I access food and other basic needs?
    Grab-and-go meals will resume on March 30th following spring break. Meal service is available for all TTSD students Pre-K to 12th grade at Metzger and Tualatain Elementary. No dining will be available inside the school.

    Please visit the District Family Resource Page for more options: Family Resource Center. You may also call: 503.603.1585.

    How do I help my family manage anxiety at this time?

    The unprecedented events occurring at this time can be upsetting and dysregulating. Previous and current life stressors can have an additional impact. We encourage you to pay attention to how you are feeling and take steps to regulate stress. You can use our attached Family Stress Continuum and Family Strategies for Stress guides which are adapted from leading child traumatologist, Dr. Bruce Perry. These guides have useful information about navigating stress and useful links for available resources. If students need emotional support, you can refer them to the Oregon Youth Line at https://oregonyouthline.org/. You can also refer them to trauma-informed school specialist Alfonso Ramírez at aramirez@ttsd.k12.or.us.

    If you want to access immediate support, you can contact: The Washington County Crisis Line 503-291-9111.

    How should I explain this to my children?

    Please take a minute to review The National Associate of School Psychologist’s resource for families and teachers about talking to children:
    Talking to Children about COVID 19

    Why isn’t TTSD providing online instruction yet?

    In order to provide online instruction, we must have a structure for online learning that is fully accessible to all of our students, including those with disabilities, emerging bilinguals and those navigating poverty. Specifically, we must ensure:

    Access to learning, educators and required materials

    Differentiation and one-on-one support for students who need it

    Content meets Oregon state standards

    Students with disabilities are provided specially designed instruction and related services

    Emerging bilinguals receive access and language instruction

    Talented & Gifted students receive differentiated learning

    Equal student access to assessments associated with dual credit instruction

    Training for staff, students and families about online expectations

    Attendance is tracked and reported for students and staff

    Secure protection of student information

    Access to school meals and counseling services

    Until we can meet all of these guidelines, all instruction is on hold until further notice, and we are asking faculty not to conduct instruction.

    If TTSD cannot provide instruction, how are students receiving “supplemental education and learning support to students to the extent practical through independent study and other appropriate options” as outlined in the executive order?

    To meet this executive order, we have organized At Home Learning Resources by grade level. Teachers and specialists will be asked to check in with students on a weekly basis following the regularly scheduled spring break to ensure that families know how to access resources and have the opportunity to ask questions as needed.

    Additionally, teachers will connect their school counselors and school psychologists with families who may need some additional social-emotional support. This effort will be coordinated by your school principal. You are welcome to reach out to your student’s teacher, counselor or principal at any time.

    How will this impact student graduation?

    We are awaiting state guidance on how this will be addressed, but it is a high priority for all. As soon as we receive more information, we will share it with you. Please know, the entire country is working on a solution for this same issue, so we are not alone.

    How will this impact my student receiving credits towards graduation and post-secondary plans?

    We are awaiting state guidance on how this will be addressed for 9-11th grades, but it is a high priority for all. As soon as we receive more information, we will share it with you. Please know, the entire country is working on a solution for this same issue, so we are not alone.

    How will this impact my student receiving dual credit?

    We are awaiting state guidance on how this will be addressed, but it is a high priority for all. As soon as we receive more information, we will share it with you.
    Will the closure days affect the end of the school year?

     

     

    Comments (-1)
  • COVID - 19 Frequently Asked Questions

    Posted by Site Master on 3/2/2020

    Where can I find information and resources regarding the Coronavirus?
    Our website has information from the Oregon Health Authority and Washington County Health. You can find it here:  ttsdschools.org  

    What are things I can do to prevent getting the virus?

    • Wash your hands often with soap and water for at least 20 seconds
    • Avoid touching your eyes, nose, and mouth
    • Cover your cough or sneeze with a tissue, then throw the tissue in the trash
    • Avoid contact with people who are sick
    • Stay home while you are sick and avoid close contact with others • cover your mouth and nose with a tissue or sleeve when coughing or sneezing
    • Here are some additional resources:

    Handwashing Video (for children)
    English
    Spanish

    What steps/precautions are being taken to keep TTSD Facilities clean? PDF of cleaning and disinfecting protocol 

    At Our Elementary Schools: 

    • We have head custodians in each of our buildings who are responsible for the overall care and upkeep of the school and grounds.   
    • We also have four cleaning teams that service all our buildings. These services include cleaning and sanitizing, vacuuming and mopping 

    Middle Schools -  We have a head custodian, mid-day custodian, and a night custodian at each middle school. Each of our district cleaning teams will end their evening at a Middle School for additional support and cleaning.
    High Schools -  We have a head custodian, a support custodian, and a mid-day custodian.  High schools have cleaning teams that consist of a team lead and three support custodians.   
    Our schools have Building Monitors who provide additional support cleaning and sanitizing the spaces that are used in our buildings after hours.

    • The District will also be contracting with an outside provider for additional cleaning services in support of our facilities staff.
    • Building custodians clean the following surfaces each day (in addition to other cleaning, such as trash management, vacuuming, sweeping, etc.): 
      door handles, 
      drinking fountains
      sinks, bathrooms
      cafeteria tables
      kitchens. 
      We are also securing additional supplies, such as hand sanitizer, disinfectant wipes, etc.; and are reinforcing expectations around frequent hand washing.
    • We are working in partnership with our bus company to ensure our buses are properly sanitized. 
       

    Should I keep my student home?

    • You do not need to keep your child(ren) at home if they are healthy.
    • Please do keep your child(ren) home if they have a cough and a fever of 100 or higher
    • We will contact you to come to get your child if your child is not feeling well while at school
    • If someone living in your home is ill and you believe your child(ren) has/have been exposed, please keep them home
    • If your child is sick, the school will work with you to provide work that can be done at home
    • We will follow our current absenteeism protocols and Oregon Administrative Rules -- if a student is out 10+ days, they will be unenrolled and will be re-enrolled when they return to school.

    Will my student know what to do at school to prevent getting sick?

    • School nurses will work with teachers to provide ongoing lessons on what to do to prevent getting sick. Example: Handwashing Video for children. 
    • Teachers will lead students in regular classroom practices -- cleaning desks, washing hands, etc. 
    • Schools and classrooms will have kleenex, cleaning and disinfecting supplies
    • School-based Health Centers are available to students and families at both Tigard and Tualatin High Schools.

    Will school/activities/events be canceled because of the Coronavirus?

    • School will continue as scheduled unless the circumstances surrounding a confirmed/presumptive case of Coronavirus involving a student, staff member or someone who has spent significant time in our building causes reason for a closure
    • If school is canceled we will follow our regular school closure procedures. You can find that information on our website: Here
    • We highly encourage all families to make sure your school has your most updated emergency contact information 

    Does the school/district have health resources for me and/or my family?

    • Yes, each of our schools is served by a part-time registered nurse
    • Yes, we also have School-based Health Centers at both Tigard and Tualatin HS

     How will you notify me and my family if there is a confirmed/presumptive case of Coronavirus in the district? 

    • We will contact staff and families immediately if we have anyone at your school/location who is presumed to have the virus
    • Again, we highly encourage all families to make sure your school has your most updated emergency contact information 

    What information will be shared if there is a confirmed or presumptive case of Coronavirus at my school?

    • We will contact staff and families immediately, providing specific details as to the identified actions the school will take and what that means for your student(s).
    • We will abide by all laws and policies regarding privacy. No personal information will be released.


    ADDITIONAL INFORMATION REGARDING COMMUNICATION:

    • We will continue to send information and resources out weekly and/or as when we receive important updates
    • If you need additional information please contact Your school office or Traci Rose at trose1@ttsd.k12.or.us or 503.431.4180)
    Comments (-1)

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