Frequently Asked Questions

  • COVID - 19 Frequently Asked Questions

    Posted by Site Master on 3/2/2020

    Where can I find information and resources regarding the Coronavirus?
    Our website has information from the Oregon Health Authority and Washington County Health. You can find it here:  

    What are things I can do to prevent getting the virus?

    • Wash your hands often with soap and water for at least 20 seconds
    • Avoid touching your eyes, nose, and mouth
    • Cover your cough or sneeze with a tissue, then throw the tissue in the trash
    • Avoid contact with people who are sick
    • Stay home while you are sick and avoid close contact with others • cover your mouth and nose with a tissue or sleeve when coughing or sneezing
    • Here are some additional resources:

    Handwashing Video (for children)

    What steps/precautions are being taken to keep TTSD Facilities clean? PDF of cleaning and disinfecting protocol 

    At Our Elementary Schools: 

    • We have head custodians in each of our buildings who are responsible for the overall care and upkeep of the school and grounds.   
    • We also have four cleaning teams that service all our buildings. These services include cleaning and sanitizing, vacuuming and mopping 

    Middle Schools -  We have a head custodian, mid-day custodian, and a night custodian at each middle school. Each of our district cleaning teams will end their evening at a Middle School for additional support and cleaning.
    High Schools -  We have a head custodian, a support custodian, and a mid-day custodian.  High schools have cleaning teams that consist of a team lead and three support custodians.   
    Our schools have Building Monitors who provide additional support cleaning and sanitizing the spaces that are used in our buildings after hours.

    • The District will also be contracting with an outside provider for additional cleaning services in support of our facilities staff.
    • Building custodians clean the following surfaces each day (in addition to other cleaning, such as trash management, vacuuming, sweeping, etc.): 
      door handles, 
      drinking fountains
      sinks, bathrooms
      cafeteria tables
      We are also securing additional supplies, such as hand sanitizer, disinfectant wipes, etc.; and are reinforcing expectations around frequent hand washing.
    • We are working in partnership with our bus company to ensure our buses are properly sanitized. 

    Should I keep my student home?

    • You do not need to keep your child(ren) at home if they are healthy.
    • Please do keep your child(ren) home if they have a cough and a fever of 100 or higher
    • We will contact you to come to get your child if your child is not feeling well while at school
    • If someone living in your home is ill and you believe your child(ren) has/have been exposed, please keep them home
    • If your child is sick, the school will work with you to provide work that can be done at home
    • We will follow our current absenteeism protocols and Oregon Administrative Rules -- if a student is out 10+ days, they will be unenrolled and will be re-enrolled when they return to school.

    Will my student know what to do at school to prevent getting sick?

    • School nurses will work with teachers to provide ongoing lessons on what to do to prevent getting sick. Example: Handwashing Video for children. 
    • Teachers will lead students in regular classroom practices -- cleaning desks, washing hands, etc. 
    • Schools and classrooms will have kleenex, cleaning and disinfecting supplies
    • School-based Health Centers are available to students and families at both Tigard and Tualatin High Schools.

    Will school/activities/events be canceled because of the Coronavirus?

    • School will continue as scheduled unless the circumstances surrounding a confirmed/presumptive case of Coronavirus involving a student, staff member or someone who has spent significant time in our building causes reason for a closure
    • If school is canceled we will follow our regular school closure procedures. You can find that information on our website: Here
    • We highly encourage all families to make sure your school has your most updated emergency contact information 

    Does the school/district have health resources for me and/or my family?

    • Yes, each of our schools is served by a part-time registered nurse
    • Yes, we also have School-based Health Centers at both Tigard and Tualatin HS

     How will you notify me and my family if there is a confirmed/presumptive case of Coronavirus in the district? 

    • We will contact staff and families immediately if we have anyone at your school/location who is presumed to have the virus
    • Again, we highly encourage all families to make sure your school has your most updated emergency contact information 

    What information will be shared if there is a confirmed or presumptive case of Coronavirus at my school?

    • We will contact staff and families immediately, providing specific details as to the identified actions the school will take and what that means for your student(s).
    • We will abide by all laws and policies regarding privacy. No personal information will be released.


    • We will continue to send information and resources out weekly and/or as when we receive important updates
    • If you need additional information please contact Your school office or Traci Rose at or 503.431.4180)
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