TTSD Guidelines for School Meal Account Charges and Balances
Oregon House Bill 3454 was signed into law on August 8, 2017, outlining communication not allowed in Oregon school cafeterias. The law is intended to stop communication practices that shame students unable to pay for a school meal and any unpaid meal account balances and collection of these funds.
Examples of prohibited communication:
- Publicly identifying a student who is unable to pay for a meal or has an unpaid lunch balance.
- Notifying a student about unpaid account balance amounts.
- Serving an alternate meal to a student who is unable to pay for their meal.
- Assess fees related to collection agencies to parents or guardians.
House Bill 3454 outlines the following approved guidelines:
- Communicate only with parents or guardians about unpaid meal account balances.
- Notify parents about Free or Reduced-price eligibility when their student owes more than the cost of five meals.
- Offer assistance to parents in completing the Free or Reduced-price meal application.
The Tigard-Tualatin School District will follow the above guidelines and will allow meal charges during meal times if the student is unable to pay for their meal. A meal charge will be added to the student's meal account and unpaid meal balances will be the responsibility of the parent or guardian.
As specified by the law, the district is unable to establish a debt limit. Parents or guardians may opt-out of meal charging for their students by submitting a request in writing via email, firstname.lastname@example.org or US mail to the Nutrition Services Office, 6960 SW Sandburg St, Tigard, OR 97223
Meal Account Management and Notification of Unpaid Meal Account Balances
- Prepayment for meals can be made through TITAN or at the school cafeteria. Checks and cash will be accepted at the schools and credit or debit cards may be used at TITAN
- Parents can monitor and receive alerts for their student's lunch account balance through the Tigard-Tualatin SD Mobile App.
Download the Tigard-Tualatin SD Mobile App through the Apple or Google Play stores, login to see your student's lunch account balance and configure your account to receive balance alerts. Use your Google or Facebook account to sign in or get your login ID and password from your school office or by contacting Lisa Burton 503-431-4098.
The District will notify parents of unpaid meal account balances through the following communication:
- Sending monthly emails with unpaid account balances
- Utilize automated phone messaging after no response from parents or guardians
- Sending letters notifying parents of unpaid meal account balances
Repayment plans can be established upon request.